Returns & Refunds

Delivery & Shipping:


United Kingdom- Free

Europe- £5

Rest of the World- £12

All deliveries will be manufactured individually and shipped within 14 working days.

Please try items in the comfort of your own home. If you don’t like them, or they don’t fit, email us at, and we will resolve the issue.


Returns & Refunds:

If for any reason you wish to return your unworn footwear, please firstly get in contact with us on Pease note that all items must be returned to Goral within 14 days of receiving your order in original packaging and unworn.

In order to return the goods, the goods must be in the same immaculate condition as they were received in- we are unable accept scuffed/damaged goods. Please try these shoes on soft ground, in order not to damage the soles.

We will always refund or exchange the shoes if they are returned in resalable/perfect condition within 14 days of receiving them.